Problem: You are trying to translate links for your custom post types (CPTs) and have set the slugs to be translatable in WPML settings. Despite translating the slugs, saving permalinks, and clearing all caches, the translated links are not appearing in the mega menu under various language paths such as /fr/, /es/, /de/, /nl/, and /it/. Only non-CPT blocks have translated links. Solution: We have identified that this is a broader issue with WPML concerning CPTs and not just specific to your site. Currently, the recommended workaround is to manually adjust the links in the translations. We understand this is not the ideal solution, but it is a temporary fix that can be implemented immediately. We are actively investigating this issue internally and will keep you updated on any developments.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket.
Problem: The client is experiencing an issue where the confirmation email content from a contact form, although translated in WPML settings, is not being received as translated. Solution: 1. Ensure that all steps in the WPML and Gravity Forms integration documentation are correctly followed. You can find the detailed steps here: https://wpml.org/documentation/related-projects/gravity-forms-multilingual/ 2. Verify that the user's language preference in their profile matches the language of the email they should receive. This setting influences the language of the email content.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/
