If you're experiencing issues with translations not displaying correctly on the frontend when they include Unicode characters like the '📷' (U+1F4F7) camera icon, and the translation only shows the source language text with the icon, this might be due to database collation settings.
Solution:
We recommend updating the collation of your database tables and their columns to
utf8mb4_unicode_520_ci
. After updating, modify and save the page in the original language and update the translation. This should allow the correct display of Unicode characters in translations. If you encounter styling issues in translated text blocks post-update, try the following steps:
1. Open the original language page for editing. 2. Make a small change (like adding a space or a word) and save it. 3. Update the translation. 4. Clear all caches and check if the styling issue persists.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client is working on a site under development and needs to ensure compatibility with WPML. They are concerned about the compatibility of WPML with the 'Secure Custom Fields' plugin and whether to manually install the Advanced Custom Fields version 6.3.9 provided by WPEngine. Solution: We confirm that WPML is compatible with both the 'Secure Custom Fields' and the Advanced Custom Fields version 6.3.9. You are free to choose either of these plugins for your website as both are compatible with WPML. If you have any further questions or need more specific advice, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this solution does not apply to your case, or if it seems outdated, please do not hesitate to open a new support ticket at our support forum.
Problem: You are trying to translate content generated by the 'Divi Modules Table Maker' plugin using WPML. Previously, you used an XML config to enable translation, which worked on an older site but has stopped functioning on a new site and a dev/testing environment. The content includes line breaks that are not being preserved in translation. Solution: This issue appears to be related to a known problem where line breaks are ignored when using the Advanced Translation Editor. Here’s what we recommend you try: - Look at the top right corner of the Translation Editor. - Click on the gear icon. - Disable the option 'I prefer larger segments'. - Close the editor and resend the page for translation via WPML > Translation Management.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
