Problem: The client is experiencing an issue where the translated FAQ section is not visible on the translated pages of their website, despite being visible in the preview. Solution: We recommended the client to first ensure they have created a full site backup. Then, we asked for detailed steps to reproduce the issue or access to the site to examine the configuration and understand the scenario better. We suggested sharing the credentials securely or setting up a staging site to avoid affecting the live site. If you're experiencing a similar issue, we recommend following these steps and ensuring that your site's configuration aligns with WPML's requirements. Additionally, check the related known issues and confirm that you have installed the latest versions of themes and plugins. If this solution does not apply to your case, or if it seems outdated, please open a new support ticket.
Problem: You are using the WPML Multilingual CMS plugin along with Contact Form 7 on your development site. You've noticed that the form name bar and shortcode for embedding the form do not appear when WPML is enabled. Solution: We recommend updating to the latest version of CF7 Multilingual, which is 1.3.2. This update addresses the issue with the form name bar and shortcode not appearing. If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so at the WPML support forum.
