Problem: If you're experiencing issues with WPML where SEO titles and meta descriptions for categories are not appearing on the frontend, it might be due to a known issue with WPML SEO versions after 2.2.0. Previously, translations for these fields were added manually in the category editing screen. Solution: We recommend two possible solutions: 1. Roll back to WPML SEO 2.1.1 to continue using manual translations in the category edit screen. 2. Use the Translation Dashboard to translate these fields as String Packages, which is the recommended approach moving forward. You can find this option under WPML → Translation Dashboard.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed assistance transferring credits from a development site to a live site and was concerned about the transfer of translated products and the consumption of credits. Solution: Regarding the translated products, we reassured the client that the translations are stored in the translation memory, which prevents the deduction of additional credits for retranslating the same products. We asked the client to trigger the translations for previously translated products to verify that no credits are being charged.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
