Problem: The client is experiencing an issue where the footer is not visible on the NL version of their site after switching the default language from NL to EN. Solution: We recommend checking how the footer was initially set up and translated. It's important to verify if the footer's visibility settings or translation settings were altered during the language switch. Here are the steps you can follow: 1. Review the footer configuration in your theme or widget settings to ensure it is set to appear in all languages. 2. Check the translation management settings in WPML to confirm that the footer has been correctly translated and that the translations are published. 3. If the issue persists, please provide us with more details about how your footer was created and translated, along with any relevant screenshots. This will help us better understand and address the issue.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket. For further assistance, you can also visit our support forum at WPML Support Forum.
