Problem: The client is experiencing an issue on their live site related to WPML, specifically with some database tables. The error message indicates that the 'max_questions' resource limit has been exceeded, with a current value of 62586. This issue is related to WP Menu Cart. Solution: We recommend following the steps provided in a related support ticket which addresses the same 'max_questions' error. You can find the detailed steps and discussion here: https://wpml.org/forums/topic/issues-with-some-tables-im-the-database/
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are unable to automatically translate products because you have reached the maximum limit of automatic translation credits, and there is an outstanding invoice. Solution: To resolve this issue and continue using the automatic translation, please settle the outstanding balance. Follow these steps: 1. Navigate to WPML > Translation Management > Tools tab. 2. Select a page or post with substantial content that needs translation. 3. Click the + to add the translation. 4. In the Automatic Translation Editor (ATE), you will see a "not enough credits" message. Click the "Get more credits" link to access the payment option. 5. Complete the payment to increase your credit limit and resume automatic translation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with the Redirection plugin not creating redirects for all languages after changing a product category, and it only works for the base language (Spanish in this case), you're not alone. The client expected that when the product category was changed, the Redirection plugin would automatically create redirects for the translated versions of the product (French and English), but it only did so for the main language. Solution: We have tested this behavior and found that while the Redirection plugin does not record the redirection for translated products, WordPress automatically adjusts the URLs and handles the redirection properly after updating the product category and its translations. Here are the steps we followed: 1. Go to Settings > Permalinks and add the category to the product slug. 2. Create a product, assign a category, and translate it. 3. Assign a different category to the product, save, and update the translation. Please note that WPML does not currently offer an option to monitor redirection URLs as the Redirection plugin does. If this solution does not seem relevant to your situation, please open a new support ticket at WPML support forum.
