richardK-49

Problem:
The client reported that the 'underlined-link' class attribute present in the English version of a webpage was missing in the translated Hungarian version, despite attempts to re-translate after making changes to the original.
Solution:
We recommended that the client check the WPML and Bricks settings on their site against those on a clean installation where the issue was not replicated. We provided a sandbox link for reference. The client was advised to create a test page, translate it, and check if the issue persists. If the problem is still reproducible, we asked the client to inform us on how to replicate it so we could further investigate with our compatibility team.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
The client is experiencing an issue where a page translated from English to Hungarian appears empty.
Solution:
1. We recommended ensuring that the translation is 100% complete. The client should slightly modify the original page, save it, and then navigate to the WPML translation editor to save the translation.
2. We asked the client to check for any fatal errors by enabling the debug mode. This involves modifying the

wp-config.php

file:

define('WP_DEBUG', true);

define('WP_DEBUG_DISPLAY', false);

define('WP_DEBUG_LOG', true);

This setup will log errors to a debug.log file in the /wp-content/ directory. For more details on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/.

If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.