Problem: The client was unable to load the AI Translation section in WPML and could not map the default language, German, to a supported language for automatic translation. The 'Map language' button showed no options, and the Language Mapping column was not displayed. Solution: 1. **Increase the WordPress Memory Limit**: The client was advised to increase the memory limit to at least 128MB, ideally 256MB, by modifying the
wp-config.php
file. 2. **Clear WPML's Cache**: The client was instructed to clear WPML's internal cache through WPML → Support → Troubleshooting. 3. **Update AI Translation Settings**: After increasing the memory limit and clearing the cache, the client needed to check the AI Translation settings in WPML → Settings to ensure the system could properly display mapping options.
If the solution provided does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
