Problem: The client has automatically translated two pages into 22 languages using WPML and Elementor Pro. Although the backend indicates that the translations are complete, the pages still appear in English on the frontend. Solution: 1. Ensure all WPML plugins are updated to the latest versions by navigating to Plugins → Add New Plugin → Commercial tab. 2. Resave the languages configuration in the WPML settings by going to WPML languages settings. 3. Activate additional translation engines that support the required languages, as some languages may not be supported by the default translation engine.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is unable to save language mapping settings for Chinese and Portuguese in WPML, despite the settings appearing to be correctly configured in their Elementor Pro and Hello Elementor setup. Solution: 1. **Check for JavaScript errors in your browser console**: * Go to WPML → Languages. * Try to make your changes for Chinese and Portuguese that are not saving. 2. If no JavaScript errors are found and the problem persists, it might be necessary to review the backend/database for failed language mapping saves, especially for Chinese and Portuguese. 3. Check server and WPML logs for errors or permission issues during mapping save attempts. 4. Test manual mapping changes in your WPML & Elementor configuration to confirm if there are workflow breaks.
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem still persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are working on a site under development and have noticed that although the translation appears correct in the backend, it is incorrect on the frontend. Specifically, in Dutch, it displays 'Zwolle' while in English, it shows 'Scheveningen'. Solution: We recommend updating the page translation. First, make a slight modification to the original page and save it. Then, proceed to the WPML translation editor to update and complete the translation. If this solution does not resolve the issue or seems outdated, or if it does not apply to your case, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so at WPML support forum.
Problem: The client is experiencing issues while trying to edit the main language content (Dutch) using Elementor. A warning message appears stating that any changes made will be lost when the page is sent for translation. Additionally, despite disabling the secondary language (English), the top bar still indicates 'Edit translation' for a page in the original Dutch language. Solution: We recommend checking if the page was initially created in a different default language and is now being edited as a translation. To resolve this, you can either continue translating from the originally created language to Dutch using the WPML Advanced Translation Editor (ATE), or switch to the WordPress Editor for manual edits. To switch to the WordPress Editor, go to the Language section in the sidebar on your default language page's edit screen and click to switch to the WordPress Editor. For visual guidance, you can refer to this documentation: step-by-step guide.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
