Moving credits to my production site

Dán nhãn: Credits

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Cập nhật lần cuối bởi valerieZ 4 months, 2 weeks trước.

Được giúp đở bởi: Bruno Kos.

Tác giả	Bài viết
1 Tháng mười hai, 2025 lúc 2:30 chiều #17622944
valerieZ	Hi there, I’m currently unable to transfer any translation credits to my production site aimatch24.de. Initially, we were working on a development site (dev.aimatch24.de), and it seems that all credits are still assigned to that domain. I already removed the site key, but under the "Manage Credits" tab, there are still 61,160 credits linked to dev.aimatch24.de. Additionally, I cannot assign credits to my production site because it does not appear in the list at all. Could you please check if there is an issue on my end or help me resolve this? Thank you! Best regards Tim

Tác giả

Bài viết

1 Tháng mười hai, 2025 lúc 2:30 chiều #17622944

valerieZ

Hi there,
I’m currently unable to transfer any translation credits to my production site aimatch24.de.

Initially, we were working on a development site (dev.aimatch24.de), and it seems that all credits are still assigned to that domain. I already removed the site key, but under the "Manage Credits" tab, there are still 61,160 credits linked to dev.aimatch24.de.

Additionally, I cannot assign credits to my production site because it does not appear in the list at all.

Could you please check if there is an issue on my end or help me resolve this?

Thank you!

Best regards
Tim