ATE

Problem:
The client is trying to translate FluentForm IDs using WPML with different IDs for French and English versions, managed through Divi builder. The client faced issues where the FluentForm ID was not appearing in the 'Edit translation' section and was incorrectly modified in the source language upon updates.
Solution:
1. Add the following XML configuration to WPML > Settings > Custom XML Configuration:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fluentform</tag>
      <attributes>
        <attribute>id</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

2. Insert this code at the top of your theme's functions.php file to make the form ID translatable:

add_filter('wpml_tm_job_field_is_translatable', '__return_true');

3. Make a minor edit to the page where the shortcode is used to refresh WPML elements.
4. Search for the form ID using the search bar in the translation editor.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing issues updating translations after changes to dictionary entries. They expected to see a specific translation, but the system is showing an incorrect automatic translation.
Solution:
1) Update WPML to the latest version (4.7.2). Go to Plugins > Add New > Commercial > Click "Check for Updates" and update WPML plugins to the latest versions. Remember to create a backup before taking any action.
2) Then go to the Glossary tab and click the 'Update Existing Translations' button.

If this solution is not relevant to you because it is outdated or does not apply to your case, we recommend that you open a new support ticket. We also recommend that you check related known issues at https://wpml.org/known-issues/, verify the version of the permanent solution, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML support forum.