Problem: The client is experiencing issues with translating certain Elementor widgets from third-party addons using the Multilingual Tools plugin. Some widgets translate correctly, while others do not translate at all or only partially. Specifically, the 'Animated Title' widget displays all texts simultaneously in other languages instead of one by one, and subtitles in 'Interactive Tabs' are not translated. Solution: We recommended creating a sandbox environment to replicate the issue with the specific widgets and provided a link for the client to set up the necessary plugins and widgets. We also adjusted the XML configuration to ensure proper translation fields are targeted and provided a detailed, step-by-step explanation of how these configurations work. If the widgets still do not translate correctly, we suggested avoiding their use until further compatibility enhancements are made. Additionally, we advised contacting the widget authors to encourage them to join our Go-Global program to ensure official compatibility.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
