Problème : Le client a rencontré des difficultés pour maintenir les traductions de certains modules de son thème WordPress utilisant Divi Essential, qui ne sont pas détectés par WPML et ne restent pas traduits après des modifications manuelles.
Solution : Nous avons proposé deux approches principales pour résoudre ce problème : 1. Traduire la page manuellement de manière correcte, en suivant les étapes documentées sur ce lien, incluant la création d'un duplicata de la page originale pour faciliter la traduction. Pour les pages déjà traduites, il est nécessaire de délier la traduction (voir ici), modifier la traduction, puis relier à nouveau la traduction (voir ici). 2. Déboguer pourquoi les modules ne sont pas détectés par WPML, ce qui nécessite un accès administrateur au site pour un débogage plus approfondi.
En outre, nous avons identifié un problème de compatibilité avec le plugin Divi Essential non listé dans notre répertoire de plugins compatibles. Nous avons recommandé de consulter nos guides sur le maintien de la compatibilité de Divi Builder avec WPML et sur l'enregistrement du contenu du constructeur de pages pour la traduction :
Si ces solutions ne s'appliquent pas ou semblent obsolètes, ou si le problème persiste, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si nécessaire, n'hésitez pas à ouvrir un nouveau ticket de support pour une assistance personnalisée.
Problem: The client was experiencing an issue with the Image Gallery widget filter in PowerPack Pro for Elementor not functioning correctly after following previous troubleshooting steps. They needed a solution that would persist through updates without modifying core plugin files. Solution: 1. We recommended backing up the site. 2. Open the file
We also confirmed that this fix will need reapplication after future updates to the PowerPack Pro for Elementor plugin. Our compatibility team will communicate with the plugin authors to seek a permanent fix in future versions.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the browser tab titles, which use the placeholder %sitename% in Yoast SEO, do not display the correct sitename for translated pages. This problem affects all languages on the site and started after a recent update. Solution: We recommend updating the WPML SEO plugin to the latest version, 2.2.0, as the client currently has an outdated version, 2.1.1, which might be contributing to the issue. It is also important to ensure that the Yoast SEO plugins are updated to their latest versions.
Please check if the Blog Title has been correctly translated in WPML → String Translation. You can search for the original string and ensure the translation is added and saved properly for each language.
If the problem persists, please open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing an issue where incorrect country flags are displayed next to reviews on their WooCommerce site. Despite the reviews being in Polish, German flags appear when viewing the German version of the page. Solution: We have acknowledged this issue and published an erratum which can be found here: https://wpml.org/errata/woocommerce-product-reviews-country-flag-shows-in-current-language-instead-of-review-language/. This problem has been resolved in WooCommerce Multilingual & Multicurrency version 5.5.0. We recommend updating to this version to correct the display of country flags next to reviews.
If this solution does not resolve your issue or seems irrelevant, it might be because the information is outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.