Custom Work

Problem:
The client has a website with four currencies and has set up WPML MultiCurrency based on the site's language. However, PayPal does not accept KM and DEN currencies, and the client wants PayPal to automatically convert amounts in these currencies to EUR. Despite configuration efforts, the client still encounters the error: 'CURRENCY_NOT_SUPPORTED Currency code is not currently supported.'
Solution:
We recommend using specific WCML hooks to filter and modify the currency code before it is sent to PayPal. Here are the steps:
1. Use the

wcml_client_currency

hook to filter the currency code used on the frontend. Documentation for this hook can be found here: https://wpml.org/wcml-hook/wcml_client_currency/
2. To act on a set currency, utilize the

wcml_set_client_currency

hook. More information is available here: https://wpml.org/wcml-hook/wcml_set_client_currency/
3. You can find additional WCML Hooks here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/wcml-hooks-reference/
Please note that implementing these hooks is considered custom work, which is not covered by our support policy. If you need further assistance, we encourage you to contact one of our contractors at https://wpml.org/contractors/.

If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.

Problema:
El cliente tiene una página con código PHP incrustado en un artículo a través de un iframe. Aunque ha definido correctamente el cambio de idioma y ha utilizado la función de traducción de cadenas de WPML, las traducciones solo funcionan en las páginas en español, mientras que en inglés no se reflejan correctamente.
Solución:
Primero, es importante entender que WPML solo puede traducir contenido y cadenas que están en la base de datos o en los archivos de plugins y temas. Los iframes, al ser código externo, no son accesibles por WPML para traducción directa. Si el contenido del iframe está desarrollado dentro de un tema o plugin de WordPress, el cliente debe:
1. Ir a WPML -> Localización de temas y plugins para escanear las cadenas.
2. Luego, traducir estas cadenas en WPML -> Traducción de Cadenas.
Para descargar archivos .po, el cliente puede:

• Acceder a WPML -> Localización de temas y plugins, y al lado de cada tema o plugin escaneado, seleccionar la opción para crear el archivo .po.
• Ir a WPML -> Traducción de Cadenas y al final de la página, en el bloque de la derecha, escoger el dominio y descargar el archivo .po.

Si esta solución no resuelve el problema o si parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que se han instalado las últimas versiones de los temas y plugins. Para asistencia adicional, por favor visite nuestro foro de soporte.

Problem:
The client is experiencing a timeout issue when trying to automatically duplicate job listings to the default language using custom code from the WPML forums. Despite disabling unnecessary plugins and checking the debug log, the timeout persists.
Solution:
We recommend using the bulk 'duplicate' feature in WPML for duplicating posts from a secondary language to the default language. This can be done by navigating to WPML->Translation Management, filtering for the posts created in the secondary language, and performing a batch duplication to the default language. If custom code is necessary, we suggest modifying the existing code to prevent duplicate function calls and ensure it targets the specific needs of the site. Here is an example modification:

add_action('wp_insert_post', 'my_duplicate_on_publishh');<br />function my_duplicate_on_publishh($post_id) {<br />    if (get_post_meta($post_id, '_duplicate_processed', true)) {<br />        return;<br />    }<br />    $post = get_post($post_id);<br />    if (defined('DOING_AUTOSAVE') && DOING_AUTOSAVE) return;<br />    if (isset($post->post_type) && $post->post_type === 'revision') return;<br />    if (isset($post->post_type) && $post->post_type === 'job_listing') {<br />        remove_action('wp_insert_post', 'my_duplicate_on_publishh');<br />        $is_translated = apply_filters('wpml_element_has_translations', '', $post_id, $post->post_type);<br />        if (!$is_translated) {<br />            error_log("Creating duplicates for post ID: $post_id");<br />            do_action('wpml_admin_make_post_duplicates', $post_id);<br />            update_post_meta($post_id, '_duplicate_processed', true);<br />        }<br />        add_action('wp_insert_post', 'my_duplicate_on_publishh');<br />    }<br />}

Ensure that listings are set to 'translatable' in WPML->Settings. If further customization is needed, consider hiring a specialized developer with WPML experience from https://wpml.org/contractors/.

If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at https://wpml.org/forums/forum/english-support/.

Problem:
The client wants to modify the batch name on their site using functions.php but is unsure if there is a WPML hook available for this purpose.
Solution:
We reviewed the client's request and confirmed that there is no existing WPML hook that allows modification of the batch name directly from functions.php. This task requires custom development, which is outside the scope of our support.

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.