Problem: The client is experiencing issues with the default language switcher in the Enfold theme after installing WooCommerce. The switcher is not displaying correctly, and attempts to hide it using CSS have been unsuccessful. Solution: We recommend switching from the Enfold Language Switcher to the WPML Language Switcher. First, disable the Enfold Language Switcher in Enfold → Theme Options. For more details, visit Enfold and WPML compatibility. Next, enable the WPML Language Switcher by navigating to WPML -> Languages. You can customize it according to your needs. For guidance on setting up the WPML Language Switcher, please visit Language Switcher options.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate the header, footer, and page title images using WPML on their multilingual site. They also faced issues with hardcoded links in the header not pointing to the correct language versions and had difficulties with theme options not being applied correctly across different languages. Solution: 1. To translate the header and footer, we recommended making the post type 'Translatable' in WPML > Settings > Post Types Translation and then using the WPML Translation Editor. For translating widgets in the footer, we directed the client to follow our guide on translating widgets (https://wpml.org/documentation/getting-started-guide/translating-widgets/).
3. To address the issue with hardcoded links in the header, we suggested editing these directly in the translated header template using Elementor or adjusting them in the Advanced Translation Editor.
4. For theme options, we set relevant fields to 'Copy' or 'Copy once' in WPML > Settings > Custom Fields Translation to ensure that theme settings are consistent across languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problema: Las imágenes en el header y footer creados con Elementor Pro no se muestran correctamente en la versión en inglés del sitio, siendo el español el idioma por defecto. Solución: Si estás experimentando este problema, te recomendamos ir a WPML > Configuración > Traducción de Medios y expandir el desplegable "Configurar manualmente". Luego, haz clic en "Iniciar el proceso". Esto debería resolver el problema y hacer que el logo se muestre correctamente en inglés. Para más información sobre WPML y la traducción de medios, visita WPML y la traducción de medios.
Es posible que esta solución pueda ser irrelevante debido a que está desactualizada o no se aplica a tu caso. Te recomendamos verificar los problemas conocidos relacionados, confirmar que tienes instaladas las últimas versiones de los temas y plugins, y si el problema persiste, te invitamos a abrir un nuevo ticket de soporte en nuestro foro de soporte.