Problem: The client is experiencing issues with WPResidence search form fields not rendering properly when WPML is enabled. The fields reset after saving changes and reloading the page. Solution: We recommended checking the known issues for WPResidence on our site and trying the workaround provided at https://wpml.org/errata/wpresidence-no-results-found-in-advanced-search/. Additionally, we suggested the need for temporary access (WP-Admin and FTP) to a test site to examine the website closely and possibly make configuration changes. We emphasized the importance of having a backup before making any changes, recommending the UpdraftPlus plugin for backup needs, available at https://wordpress.org/plugins/updraftplus/.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, you can contact us through the WPML support forum.
Problem: You are setting up WPML on a new WordPress site and encounter a notice about the REST API being unreachable, followed by a setup halt at step 4 during AI translation. Additionally, you receive a REST API response indicating a 403 forbidden error. Solution: We recommend checking our errata page for known issues related to the REST API. Specifically, there might be a workaround that addresses the problem of non-authenticated requests being blocked, which could be causing the 403 error. Please visit the following link and follow the instructions provided: WPML REST API issue and workaround
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance.
