Problem: You are unable to download the WPML plugin due to a conflict with the Dokan Pro plugin. Solution: We have identified that the Dokan Pro plugin is causing this issue, which is already known to our developers. We recommend following the workaround provided in our documentation. Please visit the following link for detailed instructions: https://wpml.org/errata/dokan-pro-wpml-update-fails-when-is-active/ If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML support forum.
Problem: If you're setting up WPML on your site and receive a message stating 'WPML is missing some records in the languages tables and it cannot fully work until this issue is fixed', it indicates a problem with the installation. Solution: We recommend visiting the Troubleshooting page and following the steps outlined in the errata. You can find the necessary steps here: Missing _icl_strings and _icl_string_translations data tables. After completing these steps, WPML should be installed and configured correctly, resolving any errors previously visible on the dashboard.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
Problem: You are trying to edit a paragraph in the original language on your website, but after saving, the Advanced Translation Editor (ATE) does not detect any changes, and therefore, does not prompt for further translation. Solution: If you're experiencing this issue, we recommend disabling any object cache or Speed Optimizer plugins while making translations. This can sometimes resolve the issue where changes to the original language are not detected by ATE. Here are the steps you can follow: 1. Disable the object cache in your website's caching settings. 2. If you are using a Speed Optimizer plugin, disable it temporarily. 3. Make some changes to the default language page and check if ATE now recognizes these edits. If the problem persists, it might be due to specific configurations or other plugins affecting WPML's functionality. Since the solution provided might be outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please open a new support ticket at WPML support forum.
Problema: Stai cercando di visualizzare le pagine eventi in italiano utilizzando il plugin The Events Calendar. Quando WPML è disattivato, le pagine si visualizzano correttamente in italiano. Tuttavia, con WPML attivo, le pagine eventi vengono mostrate in inglese. Soluzione: Ti consigliamo di seguire la soluzione suggerita nel documento di errata di WPML. Puoi trovare le istruzioni dettagliate qui.
Se la soluzione proposta non risolve il problema o se le informazioni risultano obsolete, ti invitiamo a verificare la versione del fix permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Inoltre, ti consigliamo di consultare la pagina dei problemi noti di WPML qui per ulteriori dettagli. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: You are trying to update to the latest version of WPML and encountering issues due to an Elementor bug. Despite rolling back Elementor and Elementor Pro to version 3.25.5, WPML fails to update, and the String Translation plugin is stuck in a loading loop. Solution: We recommend checking the specific errata related to the Dokan Pro and WPML update issue, which might be causing the update failure and the loading loop in the String Translation plugin. You can find more detailed information and potential fixes here: https://wpml.org/errata/dokan-pro-wpml-update-fails-when-is-active/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket with us for further assistance.
Problem: Der Kunde hat Probleme mit der Anzeige von BuddyBoss Profiltypen in einer viersprachigen Multisite-Seite. Die Profiltypen erscheinen teilweise mit leeren Feldern oder in allen Sprachen, obwohl sie übersetzt wurden. Dies führt zu weiteren Problemen bei der Auswahl des Typs für WordPress- und LMS-Rollen. Solution: Wir empfehlen, einen bereits bekannten Workaround in einer Staging-Umgebung zu testen, um das Risiko von Fehlern auf der Live-Site zu minimieren. Der Workaround ist in unserer Errata-Seite beschrieben: https://wpml.org/errata/buddyboss-translating-profile-types/. Es ist wichtig, dass die Tests nicht direkt in der Live-Umgebung durchgeführt werden. Ein permanenter Fix ist in der Entwicklung und wird in der zukünftigen Version von "BuddyPress Multilingual 1.8.0" erwartet, allerdings steht das genaue Datum noch nicht fest.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir, die neuesten Versionen Ihrer Themes und Plugins zu überprüfen und bei weiteren Fragen ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu besuchen: https://wpml.org/known-issues/. Für weitere Unterstützung können Sie sich gerne an unser Support-Forum wenden: https://wpml.org/forums/forum/deutsch/.
Problem: Der Kunde konnte die Strings von Germanized Pro nicht übersetzen, insbesondere die Checkboxen im Checkout-Prozess. Dies lag daran, dass WooCommerce über Blocks und nicht über Shortcodes verwendet wurde, was möglicherweise zu Kompatibilitätsproblemen mit Germanized führte. Solution: Zuerst empfahlen wir, den Germanized Support zu kontaktieren, um zu überprüfen, ob es ein Problem mit der Kompatibilität gibt. Zusätzlich haben wir eine benutzerdefinierte XML-Konfiguration in WPML > Einstellungen > Benutzerdefinierte XML Konfiguration hinzugefügt, um die Strings für die Übersetzung zu registrieren:
Anschließend haben wir den Kunden angewiesen, die Ausgangssprache der Strings anzupassen und deren Übersetzung zu testen. Weitere Informationen zur Anpassung der Ausgangssprache finden Sie hier: Wie man die Ausgangssprache von Strings ändert.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: You are experiencing a 404 error on the homepage of your site when it is set to the English language. Solution: First, check if there is an /en folder where WordPress is installed. Next, navigate to WPML->Languages->Language URL format and switch to 'language as a parameter' URL format to see if the English page appears correctly. Additionally, we recommend trying the workaround detailed in this documentation: https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/.
If these steps do not resolve the issue, it might be because the solution is outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing errors after updating WPML and WPML String Translation, including 'open_basedir restriction in effect' warnings and 'Cannot modify header information - headers already sent'. The system attempts to access an incorrect path, leading to these issues. Solution: We recommend checking the specific errata page related to this issue on the WPML site. Please visit https://wpml.org/errata/php-warning-file_exists-open_basedir-restriction-in-effect-warning-possible-with-current-string-translation/ for a detailed explanation and potential fixes.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: The client was experiencing an issue with Gravity Forms Multilingual version 1.8.0 and above, where the 'gform_review_page' filter did not display the review page as expected, only showing the submit button directly.
Solution: We recommended trying the solution from this erratum.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
