Not WPML issue

Problema:
Estás utilizando WPML en tu sitio web y deseas desactivar las traducciones automáticas porque WPML traduce contenido sin que lo solicites.
Solución:
Para desactivar la traducción automática de todo el contenido, debes ir a WPML -> Configuración. En la primera sección, encontrarás cómo traducir el contenido y debe estar seleccionada la opción de traducir todo el contenido automáticamente. Haz clic ahí y podrás seleccionar la otra opción que es la de traducir solo lo que escojas.

Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos relacionados, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.

Problem:
You are trying to create a new menu item in a multilingual menu using WPML and synchronize it across different languages. However, you notice that the wording of the menu items in the English and Spanish versions differs from what appears on the live site, unlike in the main language.
Solution:
First, ensure that the default language settings are correctly configured, as WPML will display the navigation labels based on the default language of your site. When using the WP Menus Sync function, WPML either adds newly translated menu items or indicates that these items have not yet been translated, hence lacking a navigation label. For existing translated menu items with a navigation label, WPML will continue to use the page's title as the navigation label. After synchronizing, you can manually add custom navigation labels for the translated menu items. This behavior is expected and is not indicative of an error.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.

Problem:
The client was experiencing issues with the hover effect not working as expected for a language menu in Elementor. Despite setting the standard color to black and the hover and active color to red, the hover effect was not applying correctly.
Solution:
We recommended the following steps:
1. Add the necessary CSS in WPML -> Languages -> Language Switcher Options -> Additional CSS. The specific CSS to use is:

header ul li.wpml-ls-current-language a span.wpml-ls-display, header ul li a span:hover{<br />  color: #e40028;<br />}

2. Ensure to create a full site backup before making changes and update the WPML plugins to the latest version.
3. Increase the WordPress memory limit to at least 128MB by adding the following line to wp-config.php:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '128M');

Place it above the line /* That's all, stop editing! Happy blogging. */.
For further guidance on customizing the language switcher with CSS, visit how to fix styling and CSS issues for the language switchers.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.

Problem:
After migrating a site, the client encountered an issue where WPML could not run normally due to an AJAX Error and a server configuration problem. Additionally, there was an inability to edit or see text in the editor, even though the AJAX Error was resolved after re-migrating.
Solution:
We recommended checking with the hosting provider regarding the AJAX Error as it is typically related to server issues. For the memory limit issue, which could also affect WPML's functionality, we advised increasing the WordPress memory limit. This can be done by adding the following lines in the

wp-config.php

file, right before the '/* That’s all, stop editing! Happy publishing. */' line:

define('WP_MAX_MEMORY_LIMIT', '256M');

define('WP_MEMORY_LIMIT', '128M');

After updating, the client should verify the new memory limit under WPML > Support > WordPress > Memory limit.
If these steps do not resolve the issues or if the solution seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. If problems persist, please open a new support ticket at WPML support forum.

Problem:
You are trying to display line breaks in the German translation as in the original English version, but WPML does not transfer the line breaks. Specifically, for a

<h2>

header in mobile view, WPML squeezes all sentences into a single line.
Solution:
The issue was related to the Divi theme, where the header was tagged as

<h2>

for desktop and tablet but as

<p>

for mobile. Changing the tag from

<p>

to

<h2>

in the mobile view resolved the issue.

If this solution does not apply to your case, or if it seems outdated, we recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.