Problem: The client has installed the WPML plugin on their site and is facing issues with translating the content within the widgets on the homepage. Solution: If you're experiencing issues with translating widget content on your homepage, we recommend following the steps outlined in the WPML documentation. There are multiple methods to translate widgets, but a preferred option is using different widgets for different languages. You can find detailed instructions here: Translating Widgets Guide and specifically for using different widgets for different languages here: Using Different Widgets for Different Languages
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML Support Forum.
