Problem: The client experiences issues with previously translated posts whenever a new translation is saved. This includes potential content loss, formatting issues, or language mix-ups. Solution: 1. Disable automatic translation to prevent background processes from interfering: * Navigate to WPML → Translation Dashboard. 2. Cancel any in-progress automatic translation jobs: * Go to WPML → Support → Troubleshooting. 3. Test translating a new post after performing the above steps. 4. If issues persist, increase the WordPress Memory Limit as it might be below the minimum requirement for WPML. 5. Ensure all WPML plugins are updated to the latest version by checking in WP > Plugins > Add new > Commercial Tab.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/ and verify you have installed the latest versions of themes and plugins. For further assistance, you can also contact our support directly at WPML support forum.
Problem: You are trying to translate a post in WordPress using WPML and expect the Dutch translation to be published with the icon changing to a 'pen'. However, the icon remains a 'wheel' even though the translation is at 100% when saved. Solution: We recommend duplicating the specific post and then attempting to complete the translation for the duplicated version. If the issue persists, it may be due to content that should not be included in the translation. Follow these steps: 1. Remove one section from the duplicated post and update the post. 2. Try to complete the translation. 3. If the issue persists, remove the next section and update the post again. 4. Test the translation once more. By following these steps, you should be able to identify which specific section is causing the problem and determine whether it contains any extra or unexpected data.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You translated a post to Dutch and completed the translation, but the post did not publish automatically. Additionally, you encountered an error message stating 'WPML tried to translate this page three times and failed' when trying to open the translation. Solution: We recommend following these steps to resolve the issue: 1. Navigate to WPML → Translation dashboard → Jobs and delete the existing jobs. 2. Go to WPML → Support → Troubleshooting and click on “Synchronize local job IDs with ATE jobs”. 3. After completing these steps, you can proceed with the translation again.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
