Problem: If you're experiencing issues where some users do not have access to the Advanced Translation Editor (ATE), it might be because these users were created manually and do not have an email address in their profiles. Solution: First, navigate to WPML > Translation Management > Translators. Check if there is a user registered as a translator who does not have an email address in their profile. If such a user exists, you have two options: 1. Add an email address to the user's profile. 2. Remove the user from the list of translators.
Please note that the solution provided here might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
