Problem: You are experiencing an issue with the taxonomy translation of the "Essential" service group within the Real Cookie Banner plugin on your WordPress site. Unlike other service groups, which are easily translatable via WPML, the "Essential" group does not appear in the WPML Taxonomy Translation interface on your production site. Solution: We recommend that you first ensure to make a full backup of your site and database. Then, navigate to WPML -> Support -> Troubleshooting. Here, you should click on the following options:
Synchronize posts taxonomies (for cookies)
Clear the cache in WPML
Remove ghost entries from the translation tables
Fix element_type collation
Set language information
Synchronize local job IDs
Fix Terms count
Fix post assignment for translations
This process resolved the issue on a test site, and it might help on your live site as well.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
