Problem: If you're experiencing an issue where the WPML setup gets stuck at step 4 (AI translation) and you see a blank screen with a spinner that quickly disappears, the problem might be related to the naming of the WPML plugin folder. Solution: We recommend checking the name of the WPML plugin folder in your plugins directory. It should be named
sitepress-multilingual-cms
. If it is incorrectly named (e.g.,
sitepress-multilingual-cms 2
), rename it back to
sitepress-multilingual-cms
. This should resolve the setup issue and allow you to proceed with the wizard.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
