The client is experiencing issues with WPML affecting the Astra theme's customizer and homepage layout. The site displays a critical error and a PHP Deprecated warning. Despite deactivating other plugins, the problem persists with different themes, but WooCommerce functions correctly.
Solution:
We recommend the following steps to isolate the issue:
1) Deactivate all plugins except WooCommerce. 2) Switch to a default theme like 2025 or 2024 to check basic functionality. 3) If the site works as expected, switch back to the Astra parent theme to test.
These steps will help determine if the issue is due to a conflict between plugins and the Astra theme or related to hosting settings.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
