sabiner-12

Problem:
The client is trying to translate a page using WPML, but some elements like Button, Icon with text, and quotes are missing in the editor and are not available in the string translation.
Solution:
We recommended adding the following XML configuration to WPML -> Settings -> Custom XML Configuration to make these elements translatable:

<wpml-config><br />  <shortcodes><br />    <shortcode><br />      <tag>dt_icon_text</tag><br />      <attributes><br />        <attribute>dt_text_title</attribute><br />        <attribute>dt_text_desc</attribute><br />        <attribute>button_text</attribute><br />      </attributes><br />    <shortcode><br />  </shortcodes><br /></wpml-config>

This XML allows the specified elements to be searchable and translatable through the Advanced Translation Editor. We also requested the client to install The7 Elements plugin on a sandbox site for further investigation by our compatibility team.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.