sarahH-26

Problem:
The client is using WPML with the 'Different languages in directories' setting and encounters a blank page on the home page when switching languages, despite the page being translated. Other subpages are functioning correctly.
Solution:
We recommend following the ongoing discussion and solutions provided in an existing support ticket that addresses this specific issue. You can find the relevant information and participate in the resolution process here: https://wpml.org/forums/topic/different-languages-in-directories-setting-issue-2/.
Please mark the current ticket as resolved and continue the discussion in the original ticket to keep the support process streamlined and efficient.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should these steps not offer a resolution, please do not hesitate to open a new support ticket at WPML support forum.