Problem: If you're experiencing an error when clicking on 'Translate with ATE' for a custom post type or when using the Translation Manager to send items to the Translation Basket, and you notice a spinning animation without any progress, it might be due to a missing column in the database.
Solution: We found that the
wp_icl_translate_job
table was missing the
editor
column, which caused the errors. To resolve this, we recommend running the following SQL query after ensuring you have a full site backup:
ALTER TABLE wp_icl_translate_job ADD `editor` varchar(16) COLLATE utf8mb4_unicode_ci DEFAULT NULL
Please try this solution and let us know if it resolves the issue.
Keep in mind that this solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
