Проблема: Клиент столкнулся с конфликтом между плагинами WPML и Dokan Pro, который проявляется в невозможности обновить WPML плагин при активном Dokan Pro. Решение: Мы сообщили о данной проблеме нашей команде, чтобы учесть её в будущих выпусках WPML или передать автору плагина Dokan Pro. В качестве временного решения вы можете: 1. Вручную обновить плагины WPML. 2. Закомментировать фильтр в файле
Если данное решение окажется неактуальным или не поможет, рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если вам нужна дополнительная помощь, пожалуйста, обратитесь в форум поддержки WPML.
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Problem: The client encountered a conflict between the WPML and Dokan Pro plugins, which manifests itself in the inability to update the WPML plugin with Dokan Pro active. Solution: We have reported this issue to our team so that it can be taken into account in future WPML releases or passed on to the author of the Dokan Pro plugin. As a temporary solution, you can: 1. Manually update the WPML plugins. 2. Comment out the filter in
If this solution is not relevant or does not help, we recommend opening a new support ticket. We also strongly recommend checking known issues, verifying the patch version, and confirming that you have the latest versions of themes and plugins. If you need additional assistance, please visit the WPML support forum.
Problem: You are experiencing issues updating WPML Multilingual CMS and other related WPML plugins from the WordPress dashboard, encountering an error that prevents automatic updates. Solution: We recommend following these steps: 1. Navigate to Plugins → Add New, then click on the Commercial tab. Select "Unregister WPML from this site." 2. After the page loads, click on "Register WPML." You will see a prompt to enter the site key. Click on "Get a key for this site." 3. In your WPML account, complete the site key wizard and select it as a Production site. 4. Copy your new site key and paste it into the Commercial tab. Then, delete your old site key from your WPML account. 5. Try updating the WPML plugins again. If you still face issues, temporarily deactivate all plugins except WPML and attempt the update again. Ensure to back up your database before making any changes.
If these steps do not resolve your issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
