Problem: You are using the WPML automatic translation feature and need guidance on excluding specific text from translation and understanding how updates to translations are handled when the original content changes. Solution: 1. To exclude certain text, such as your organization's name and address, from being translated, you can add these terms to the Glossary and set them not to be translated. For detailed instructions, visit How to Create and Manage Glossary Entries. 2. When amendments are made to the original English version, the automatic translation feature updates only the new, modified, or changed content. 3. Regarding the calculation of used credits, you are charged for the translation of the entire segment if there is a change. For example, if a word in a sentence or paragraph is changed, the whole sentence needs to be re-translated to maintain contextual accuracy.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
