Known issue

Problem:
You are trying to add Alt Text to the flags on your site but cannot find an option to do so in the backend, and there is no relevant information in the documentation.
Solution:
We recommend checking our official errata page for information about the missing alt attribute on flag images in language switchers. You can find detailed guidance here: Missing Alt Tag for Flag Image in a Language Switcher.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

Problem:
You are experiencing issues with WPML on a site developed with Full Site Editing (FSE) and the Greenshift builder. In the FSE templates (header and footer) of the translated versions of the site, parts revert to the original language when marking a job as 'completed' using WPML's advanced editor. Links break due to missing language prefixes, and some texts automatically revert to the original language even though they were already translated. Disabling automatic translation does not prevent some words from being autonomously translated. With the classic WPML editor, upon saving, some template elements revert to the original language.
Solution:
We suspect this issue might be related to a known problem with Greenshift CSS synchronization. We recommend duplicating the footer in English using the Translation Management and then translating it. This workflow seems to resolve the issue. We have attempted to contact the author about this problem but have not received a response. For further details, please refer to this documentation: Greenshift CSS Synchronization Issues.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

Problem:
The client is experiencing issues with WPML where translations are not working correctly, resulting in incorrect slug generation, 404 errors, and 302 redirections during checkout. The client also reported that product categories are not updating correctly, and images disappear after updates.
Solution:
We identified that the issues might be related to the AIOSEO Redirect plugin causing redirection errors and 404 errors. We recommend disabling or configuring this plugin to ensure it does not interfere with WPML's URL handling. Additionally, for the slug translation issues, we suggest checking the WPML settings to ensure that the 'Translate slugs' option is set according to your preference (translated or original). If issues persist, it might be helpful to refer to our errata page for known issues related to translated term slugs: https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/.

If this solution does not resolve your issues or seems outdated, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.

Problema:
Hai creato una pagina generale delle offerte che dovrebbe filtrare attraverso i Tag con il Loop sotto degli articoli. In italiano funziona correttamente, ma in inglese i filtri non si visualizzano correttamente. Ricaricando la pagina con il link salvato in alto del filtro funziona, ma cliccando un altro filtro non va.
Soluzione:
Dovresti aggiornare WPML alla versione 4.7.4, poiché questo problema è stato risolto in tale versione. Per maggiori dettagli, puoi consultare la documentazione di WPML qui: https://wpml.org/errata/elementor-pro-taxonomy-filter-feature-not-working-for-secondary-language/.
Se la soluzione proposta non risolve il problema o sembra non essere più rilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di verificare i problemi noti correlati su https://wpml.org/known-issues/, di verificare la versione della correzione permanente e di confermare che hai installato le ultime versioni dei temi e dei plugin.

Problem:
The client reported an issue where posts translated via WPML were not displaying correctly in English on the front-end. Only a few of the translated posts were visible in English despite switching the language.
Solution:
We advised the client to ensure WPML was registered and updated to the latest version. The client should then edit the default language page using Elementor, make a minor change, save it, revert the change, and save again. This process helps in correctly saving the post in the database, especially since the REST API, which is crucial for these operations, was temporarily disabled. After these steps, the client should re-translate the post. If the issue persists, we recommend visiting our known issues page to check for any related problems and ensure all themes and plugins are up to date.

If this solution does not resolve the issue or seems outdated, please open a new support ticket.