Problem: The client reported that WPML was not fully installed on their second website, which was necessary for testing the carousel Media Translate feature. Solution: We checked the installation status and updated it accordingly. After the update, we confirmed that the issue was related to a validation problem, which we resolved. If you're experiencing similar issues, we recommend verifying that WPML is fully installed and functioning correctly on your site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is experiencing an issue where attempting to validate the Litespeed extension with QUIC.cloud results in a 404 error page when WPML is activated. This problem persists even after resaving permalinks with WPML deactivated, indicating a potential redirect issue caused by WPML. Solution: We recommend the following steps to troubleshoot and potentially resolve the issue: 1. Deactivate WPML and connect to the Litespeed Cloud. If successful, reactivate WPML and check if the issue reoccurs. 2. If the problem persists, create a sandbox site with a fresh WordPress, WPML, and Litespeed installation to verify if the issue is specific to the client's current site setup. 3. Consult with the hosting providers to check for any server-side configurations, firewall rules, or security directives that might be causing the redirect issue. Additionally, reviewing server logs may provide further insights into the problem.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is encountering numerous 'Deprecated' error notices across various WPML files when using a recent PHP version (likely 8.1 or higher). These notices indicate that certain PHP functions need updating to comply with newer PHP standards.
Solution: 1. We recommend updating all WPML components to their latest versions via the Plugins > Commercial tab. 2. To hide deprecated and warning notices, adjust the
WP_DEBUG_DISPLAY
and related constants in your
wp-config.php
file. 3. Understand that these PHP deprecation notices do not impact your site's functionality and can be safely hidden in a production environment. 4. For an official update or timeline on when all deprecated code will be addressed, only a WPML specialist can provide this information. We do not have a specific timeline or roadmap available currently. 5. Check your PHP version through WordPress Site Health to ensure compatibility.
If this solution does not resolve your issue or seems outdated, please visit our known issues page and confirm you have the latest versions of themes and plugins installed. If needed, do not hesitate to open a new support ticket for further assistance.
Problema: El cliente no puede cambiar el slug del idioma portugués de 'pt-pt' a 'pt' en su sitio multilingüe WPML. Solución: Si estás experimentando este problema, te recomendamos seguir estos pasos: 1. Crea un nuevo idioma personalizado en WPML con el código 'pt'. 2. Duplica todo el contenido del idioma 'pt-pt' al nuevo idioma 'pt'. 3. Elimina el idioma antiguo 'pt-pt' para evitar conflictos. Para más detalles sobre cómo realizar estos pasos, por favor consulta nuestra documentación aquí: https://wpml.org/forums/topic/how-to-change-language-url-format-code/
Si esta solución no resuelve tu problema o si la información parece desactualizada o no aplicable a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Si necesitas asistencia directa, por favor visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: The client was experiencing issues with WPML not functioning correctly due to the WordPress REST API not responding as expected. Additionally, there was a compatibility issue with the Breakdance plugin, which was not working with WPML. Solution: 1. We recommended checking if any security or firewall plugins were blocking REST API requests, or if the REST API had been disabled via the rest_enabled filter. 2. We suggested ensuring that server configurations or custom rewrite rules were not interfering with WordPress routing. 3. We advised the client to flush any existing cache memory that might be causing issues. 4. We increased the WordPress memory limit by adding the following code to the wp-config.php file:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Please do not hesitate to open a new support ticket for further assistance.
Проблема: Вам нужен сертификат о резидентстве организации для налоговой отчетности. Решение: Если вам необходим сертификат о резидентстве нашей организации, мы рекомендуем заполнить форму по следующей ссылке: форма контакта. После заполнения формы, мы свяжемся с вами.
Обратите внимание, что данное решение может быть неактуальным, так как информация может устареть или не подходить конкретно вашему случаю. Если это так, рекомендуем открыть новый тикет в службе поддержки. Также настоятельно рекомендуем проверить известные проблемы, убедиться в версии постоянного исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Если вам нужна дополнительная помощь, пожалуйста, обратитесь в форум поддержки WPML.
