Problem: The client is unable to translate text from the Judge.me plugin on their WordPress site using WPML. Solution: If you're experiencing issues translating strings from the Judge.me plugin, it's important to understand that some strings may require specific procedures to be located and translated. This depends on how they have been incorporated into the theme or plugin. Here are the steps we recommend:
1. Navigate to WPML > String Translation. At the bottom of the page, you will find a checkbox labeled "Look for strings while pages are rendered." Check this option, then visit the front end of the page where the string is displayed. Return to WPML > String Translation to search for the string and see if it now appears.
2. If the string is not found in WPML > String Translation, it might be included as an admin text string. You can find and translate admin text strings by following the documentation here: Translate Admin and Settings Strings
Please note that the solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
