bastiaanB-2

Problem:
Client was experiencing "Toolset plugin cannot connect to toolset.com" error even there was no Toolset plugin installed.

Solution:
The issue has been fixed a long time ago, see errata page for details.

The problem was coming from an old DB used for the new site. Make sure to cleanup the DB for any previous residue of Toolset (if not in use anymore).

If Toolset is still in use, try unregistering and registering again with a new site key.

If this solution doesn't look relevant to your issue, please open a new support ticket in our support forum.