Problem: If you're experiencing issues with characters such as \' and \" being escaped in WooCommerce emails when using the Tickera plugin alongside WPML, where these characters appear as /\' and /\" in the email's subject and content, but not in the footer. Solution: We recommend following these steps: 1) Ensure that all your WPML plugins, WooCommerce, and WordPress are updated to their latest versions. You can check for updates by navigating to Plugins > Add New > Commercial > Click “Check for updates”. 2) Test if the issue persists by disabling all other plugins except for WPML and WooCommerce. This can help determine if there's a conflict with another plugin.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
