Problem: The client needed assistance with configuring the WPML plugin to always display the language code in the URL, with "fr" as the default language. Solution: We recommended the following steps: 1) Perform a full site backup. 2) Navigate to WPML>>Languages. 3) Scroll down to Languages URL format. 4) Select the Use directory for default language option under Different languages in directories. 5) Save the changes. 6) Go to Settings>>Permalinks and save the changes again. For more detailed instructions, please refer to our documentation: Setting language URL format.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us here.
Problem: The client is experiencing a WPML error notice in the troubleshooting page in both their production and test environments. Solution: If you're encountering similar issues, we recommend the following steps after ensuring you have a full site backup: 1) Access your database using a tool like PHPMyAdmin. 2) Navigate to the wp_options table (note that your table prefix may differ). 3) Locate and delete the option keys
icl_admin_messages
and
wpml_notices
. 4) Clear all types of caches on your site.
If this solution doesn't seem relevant to your issue, please feel free to open a new support ticket by visiting our WPML support forum.
