Problem: You are experiencing issues with updating the Single Product Elementor template after making design changes. These changes are not appearing in the French and Spanish versions. Additionally, when trying to access these versions, a pop-up error occurs. Solution: We have identified that some content, which should not be translated, is being sent to the Translation Editor. This might include custom CSS directly added inside the template in the original language. To resolve this, we recommend the following steps: 1. Remove any custom CSS from the template content. 2. Make a minor modification to the template (e.g., add and then remove a space). 3. Update the template. 4. Reopen the translation to generate a fresh translation job. For future modifications, instead of placing CSS inside the template content, consider adding it to: - Your child theme’s
style.css
, - The Theme Customizer → Additional CSS, or - Your theme’s custom CSS options panel. This approach will help keep CSS out of translatable content, preventing unnecessary strings or structural code from being sent to the Advanced Translation Editor.
If this solution does not resolve your issue or seems outdated, please visit our known issues page and check if there's a permanent fix available. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket at our support forum.
Problem: 1. The 'Related Products' field in the Elementor Single Product Template is not displaying translations correctly, even though they appear correct in the backend. 2. An error occurs when adding a translation job from the translation dashboard for the Elementor Template. 3. In the translation queue, multiple translations are marked as 'needs translation' and 'In-Progress', but the translated content reverts to English on the translation page, though it displays correctly in the front end and WP All Import CSVs.
Solution: For the first issue with the 'Related Products' field not showing translations, we recommend translating the text through WPML → String Translation. Navigate to WPML → String Translation, search for the 'Related Products' text, and translate it accordingly.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance at WPML support forum.
