Problem: The client reported an issue where WPML String Translation was not functioning correctly due to problems with the String Translation table in the database, which could potentially become a critical issue. Solution: We recommended the following steps to resolve the issue: 1. We asked the client to provide temporary access to their site for debugging. 2. We added the following code to the bottom of the functions.php file in the theme:
3. We instructed the client to visit their site’s homepage to activate the code. 4. After confirming the issue was resolved, we removed the code and ensured that the default and secondary languages were enabled correctly in WPML. For more details, you can check the errata here: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
