森 薫

Problem:
While translating a site into Japanese using WPML and BuddyBoss, the confirmation email for member registration contained unwanted HTML and a non-functional link.
Solution:
We identified that the issue was not with the WPML string translation but with the BuddyBoss email template. The placeholder for the activation link in the Japanese version of the email template was incorrectly formatted. It used

{{activate.url}}

instead of the correct

{{{activate.url}}}

format used in the English version. This incorrect format caused the link to malfunction. To resolve this, you should correct the placeholder in the BuddyBoss email template to match the English format by ensuring it uses three curly braces.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.