ioannisK-28

Problem:
The client is unable to translate contact details included in the cookies policy using the Complianz plugin.

Solution:
1. Navigate to WPML -> Theme and plugin localization -> Strings in the plugins.
2. Select the Complianz checkbox and click “Scan selected plugins for strings”.
3. Once the scan is complete, go to WPML -> String Translations.
4. Scroll to the bottom of the page and click the blue link “Translate texts in admin screens”.
5. In the Admin Texts Translation page, search for “complianz”.
6. Look for the strings as shown in the attached image, select the checkboxes next to them, and click “Add to String Translation”.
7. Return to WPML -> String Translation to find the strings ready for translation.

For more information, please check the documentation on finding strings that don't appear on the String Translation page.

If this solution does not seem relevant, please open a new support ticket.