Problem: The client is experiencing an issue where deleted glossary entries in Portuguese reappear and do not trigger a retranslation to the default language. Additionally, the slug remains unchanged, maintaining the original translation. This issue persists even after adding a new language (Turkish), where the glossary automatically filled itself with translations using the original term as the translated term. Solution: We have addressed the issue by deleting the problematic glossary entry completely and then re-adding it with only the Dutch value. This approach seems to prevent the Portuguese term from reappearing. We recommend checking if this solution holds by monitoring the glossary entries. If the issue persists or if similar problems occur, especially after activating ATE or adding new languages, we suggest opening a new support ticket for further investigation. Additionally, it's important to ensure that all themes and plugins are updated to their latest versions.
Please note that this solution might become irrelevant due to updates or specific circumstances not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix. If the problem persists, do not hesitate to open a new support ticket at WPML support forum for personalized assistance.
Problem: You are using WPML 4.7.* with Automatic Translation enabled and have updated your glossary to improve the translation of key terms. After resending posts and custom post types (CPTs) for automatic retranslation, the updates were applied correctly to posts and CPTs, but existing taxonomy terms attached to those posts were not updated with the new glossary rules. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Go to WPML > Settings. 2. Deselect the option 'Don't show translated taxonomies in Translation Editor'. This change will allow already translated taxonomies to appear in the editor for retranslation, and they will be updated with the new glossary entries. You can then perform a small update to the default language or a bulk update and resend it for automatic translation.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
