Problem: You are using WPML to translate articles on your site and have updated the header design in the image container. However, the changes are not reflected in the translated English version, which is currently hidden for editing. Solution: We found that the translation of the header template needed to be updated. Here are the steps we recommend you follow to ensure that design updates appear in the translated versions: 1. Go to Content Block -> All Content Block. 2. Edit the template in the default language. 3. Click the Spinning Arrows icon to update the translation. After following these steps, the header should appear correctly in English. If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please do not hesitate to open a new support ticket for further assistance at WPML support forum.
Problem: The client is unable to use the copy and paste function in the edit section of the automatic translation in WPML and is also missing the DeepL feature to click on a word for alternative suggestions. Solution: If you're experiencing issues with copying and pasting text in the WPML translation editor, we recommend enabling the 'I prefer bigger segments' option in the Translation Editor's settings. You can find this by clicking the gear icon in the top-right corner of the editor. However, please note that you cannot copy and paste entire documents at once; you must paste content sentence by sentence or paragraph by paragraph. Regarding the lack of a feature similar to DeepL's alternative word suggestions, we suggest using the Glossary feature in WPML, where you can define and use alternate words during translation.
If this solution does not fully address your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket.
