Problem: You placed two orders but haven't seen any credits, and your website is not fully translated. Solution: We have checked the translation jobs on your site and noticed that some posts, like the results page, were translated successfully. If you're experiencing issues with certain pages not being translated, it might be due to the content not being available for automatic translation. This can happen with certain themes or custom setups that are not fully compatible. We recommend checking if the content of the pages that weren't translated is properly prepared or registered for translation. If you need further assistance, please provide details about the page that wasn't translated, including how it was created (e.g., which theme, builder, or custom elements were used), and we will guide you on how to make it translatable.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
