Problem: The client is unable to translate certain strings on WooCommerce Cart and Checkout pages using WPML, specifically the 'Add a Coupon' string and others, despite some strings being successfully translated. The issue persists even after following initial troubleshooting steps. Solution: We recommended the following steps: 1. Ensure all related plugins and themes are updated. 2. Clear any existing cache. 3. Increase the WordPress memory limit by adding the following code to the wp-config.php file:
If these steps do not resolve the issue or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance: https://wpml.org/forums/forum/english-support/
Problem: You are trying to translate certain strings on your website, such as the 'Signup' button, but despite translating them, they do not appear in the desired language. However, other strings on the same page, like 'Free', are successfully translated. Solution: The issue might be due to how strings are implemented in your theme or plugin. Sometimes, strings have duplicates, and only one of them is the correct one that needs translation. Here are steps you can follow to resolve this: 1. Go to WPML > String Translation. At the bottom of the page, check the box labeled 'Look for strings while pages are rendered'. Visit the page where the untranslated string appears, then return to WPML > String Translation and search for the string again. 2. If the string is still not found, it might be categorized as an admin text. You can find and translate admin text strings by following the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
