Problem: The client is trying to translate product filters from English to German using the 'Be Rocket' plugin for product attributes, but the translations are not working despite following the usual process. Solution: We recommend the following steps to resolve the issue: 1. Ensure that the staging site is accessible. 2. Navigate to WPML -> Support -> Troubleshooting. 3. Execute the functions listed there one by one. For reference, see the screenshot: https://prnt.sc/zj1idMzRpBAQ 4. Edit a product that has the problematic attribute in the default language. 5. Make a minor edit and update it. 6. Update the translation of that product.
Please ensure to back up your database before performing the above steps.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance: Contact WPML Support
