Problem: The client is using Elementor templates and WPML for translating page content. They have a template (container template) translated by WPML, but on the translated page, the content of this template appears in the original language instead of the translated version. Solution: We have identified that the Envo Extra plugin has its own implementation for the
[elementor-template id="ID"]
shortcode, which is causing the issue with WPML. We recommend the following workaround: 1. Edit the
4. After making this change, clear the cache and make minor edits to the page. Then, try re-translating it to see if the issue is resolved. We also suggest asking the plugin/theme author to join our Go-Global program: https://wpml.org/documentation/support/go-global-program/
Please note that this solution might be outdated or not applicable to your case. If it doesn't help, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket: https://wpml.org/forums/forum/english-support/
