Problem: You are experiencing an issue where you cannot access a specific page due to a PHP Warning related to an open_basedir restriction. This error occurs while attempting to load a translation file in the WPML plugin. Solution: We have addressed this issue in the latest version of the WPML String Translation plugin. To resolve this, please update your plugin to version 3.2.18. You can do this by navigating to the Plugins → Add New Plugin → Commercial tab and clicking the "Check for updates" button. Before updating, ensure that you back up your database. For more details, visit the errata page: WPML Errata on open_basedir restriction.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
