Problem: The client is experiencing an issue where ACF fields are not synchronized between English and German versions on their WordPress site, despite setting the fields to be translated and using ACF Pro in expert mode.
Solution: 1. We recommend using the 'Same on all languages' setting instead of 'expert mode' to ensure that all necessary information syncs automatically across different languages. 2. If 'expert mode' is necessary, consult the documentation to understand which option to use for each field type. 3. After adjusting the custom field translation mode, make a minor change in the original language version of the page (e.g., add an extra space) and save it. This should prompt an update in the translated versions. 4. If fields still do not appear synchronized, the client found success by exporting the Post Type and Group Fields via the ACF tool, removing them, and then reimporting them, which forced synchronization.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: You are trying to translate Elementor Custom Label Values in a select field, but the translated options appear on one line instead of new lines, causing the form to not function properly. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Go to the top right corner of the translation editor. 2. Click the gear icon. 3. Disable the option 'I prefer bigger segments'. 4. Click Save. 5. Send the page to translate again via WPML > Translation Management. After these adjustments, re-translate the page to see if the issue is resolved.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.
