Bug

Problem:
The client was experiencing a critical error when trying to update to the newest version of WPML, which resulted in the website crashing. The error message indicated a problem with a non-countable type being passed to the count() function in a specific file within the WPML plugin.
Solution:
We recommended the client to check for updates by navigating to WP > Plugins > Add New > Commercial and clicking on the "Check for Updates" button. Additionally, we asked the client to provide debug information by following the steps outlined at https://wpml.org/faq/provide-debug-information-faster-support/.
Our 2nd Tier Support team identified and fixed an issue related to a problematic option stored in wp_options named 'auto-translation-job-creation-error'. After resolving this, WPML was activated without further issues.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
Sie verwenden den Divi Page Builder und nach einem Update verlinken die Buttons auf den übersetzten Seiten nicht mehr auf die entsprechende Sprachversion, sondern nur noch auf die deutsche Originalversion.
Solution:
Wir empfehlen, die Option „Adjust IDs for multilingual functionality“ in WPML zu aktivieren. Diese Einstellung sorgt dafür, dass bei der Synchronisation von Inhalten zwischen den Sprachversionen die internen IDs korrekt zugeordnet werden, was besonders bei Custom Fields, Page Builder-Inhalten oder Shortcodes wichtig ist, die mit IDs arbeiten. Nach der Aktivierung dieser Funktion sollten Sie überprüfen, ob Seiten und Beiträge in beiden Sprachen korrekt funktionieren, ob verlinkte Inhalte wie Buttons, Bildergalerien und Menüs wie erwartet dargestellt werden und ob Custom Fields oder Page Builder weiterhin fehlerfrei funktionieren.

Falls das Problem weiterhin besteht oder die Lösung aufgrund von Aktualisierungen irrelevant geworden ist, empfehlen wir, die bekannten Probleme zu überprüfen, die Version des permanenten Fixes zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Schwierigkeiten auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.

Problem:
You are encountering a pricing issue in your WooCommerce B2B shop where the Danish price is set correctly in the backend, but on the webshop, it displays the price converted to EUR with a Danish kr prefix. This issue is specific to one category.
Solution:
1. Ensure that the issue persists only when WPML plugins and WooCommerce are enabled, and all other plugins are disabled, using the WordPress default theme.
2. Disable any caching systems that might be affecting the display of prices.
3. If the issue still occurs, even with all WPML plugins disabled and the incorrect pricing still shows in the database, it might not be directly related to WPML. In such cases, installing an activity monitor plugin to track any changes or causes of the issue is recommended.
4. For immediate correction of displayed prices, manually change and resave the affected prices.

If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we recommend opening a new support ticket. Additionally, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.