Problem: The client is using a custom plugin for products on their WooCommerce site and has issues with the plugin not functioning correctly after translating content from English to Dutch. The client wants the products to display in English only, regardless of the site's language setting. Solution: 1. We confirmed that the issue was related to the custom plugin and not the WPML plugins. To prevent WooCommerce products from being translated and ensure they display only in English, the client should adjust the settings in WPML -> Settings -> Post types translation. For detailed steps, please refer to this guide. 2. We recommended increasing the WordPress memory limit to at least 128MB to improve site performance, which can be done by adding the following code to the wp-config.php file:
This code should be placed above the line /* That's all, stop editing! Happy blogging. */. 3. For setting translation preferences for taxonomies, follow the steps in this guide.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, you can contact us through the WPML support forum.
Проблема: Клиент использует WPML для перевода страниц на своем сайте, но столкнулся с проблемой: плагин переводит только страницы, созданные стандартным методом в папке 'page', и не переводит страницы, созданные темой в других папках. Решение: Мы рекомендуем активировать перевод для раздела, который не переводится. Это можно сделать, перейдя в WPML → Settings → Post Types Translation и установив для нужного раздела значение "Translatable - only show translated items". Для более подробной информации посетите руководство по началу работы с переводом пользовательских записей.
Если данное решение не актуально для вашей версии WPML или не подходит под ваш случай, мы настоятельно рекомендуем проверить известные проблемы, убедиться, что у вас установлена последняя версия тем и плагинов, и при необходимости открыть новый тикет в службе поддержки WPML.
Problema: El cliente informó que después de restaurar su sitio, algunas propiedades que habían sido añadidas y traducidas desaparecieron, y los créditos de traducción se perdieron. Solución: 1. Si el cliente vuelve a traducir el mismo contenido, no se le cobrarán créditos adicionales ya que el contenido ya traducido se guarda en la memoria de traducción. Para entender mejor cómo funciona, recomendamos leer esta guía: https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/ 2. Se detectó que la versión de WPML instalada está desactualizada. Recomendamos actualizar los plugins de WPML a la última versión disponible en la pestaña 'Comercial' en la sección de Plugins. 3. Si el problema persiste después de actualizar, sugerimos desactivar y reactivar los plugins de WPML para verificar si se trata de un problema de caché.
Es posible que esta solución no sea relevante si ya está desactualizada o no aplica a su caso. Si después de seguir estos pasos el problema persiste, le recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tiene instaladas las últimas versiones de los temas y plugins. Para más asistencia, puede visitar nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: You are trying to activate a redirect for users based on their browser language on your bilingual site (Greek as default and English). You are unsure about the behavior when a user from Spain with Spanish as their browser language visits your site. Solution: We recommend setting up the browser language redirect feature. This feature will redirect users to the language that matches the language in their browser. If the visitor's browser language doesn't match any of the languages on your site, they will be redirected to the site's default language, which in your case is Greek. For detailed guidance on setting this up, please visit our documentation on Automatic Redirect Based on Browser Language.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.
