Problem: The client is experiencing a 301 error (Too many redirects) when trying to view all translated products on their website. They are unsure if recent plugin updates could have caused this issue. Solution: We identified that the issue was related to the handling of taxonomy slugs for product categories. We recommended modifying the code to ensure that the slug for each product category is correctly decoded. Here is the code we suggested adding to the site's functions:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: After translating a WooCommerce product gallery using WPML in Elementor, the gallery shows 'No Product Found' despite selecting the correct categories in the English version. Solution: First, ensure that you have translated the product categories. To do this, navigate to WP Dashboard > WooCommerce > WooCommerce Multilingual > Category (tab). Next, confirm that the products within the category are also translated. If they are not translated, they will not display in the gallery. Then, go to WordPress Dashboard > WPML > Settings > Media Translation. Ensure all checkboxes are enabled and click the Start button. Wait for the process to complete. If the issue persists, we recommend opening a new support ticket. Please ensure you have a backup of your website before providing any access details. For further assistance, visit our support forum at WPML Support Forum. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
